Faqs

Same moisture-wicking rate, same UPF 30+ protection, same durability specs as virgin polyester. Our GRS-certified recycled materials meet identical performance standards with 50% less manufacturing water usage.

Jerseys: 24 bottles. Shorts: 18 bottles. Pants: 20 bottles. Hoodies: 15 bottles. Hats: 4 bottles (brim only). T-shirts: 8 bottles.

Global Recycled Standard - third-party verification that tracks recycled content from source to final product. No marketing claims, just verified impact data.

• UPF 30+ (blocks 97% UV rays)
• Antimicrobial silver treatment (40+ wash lifespan)
• Laser ventilation placement based on body heat mapping
• DWR coating (PFC-free water repellent)
• 4-way stretch recycled polyester blend

Technical MTB gear uses women-specific fit patterns - correct torso length, arm proportions, and feature placement. Same performance specs, proper cut for female riders.

True to size with athletic cut. Technical gear designed for movement, lifestyle pieces more relaxed. Check product-specific size charts - measurements vary by item type.

Machine wash cold (30°C), hang dry, no bleach, no iron. Antimicrobial treatment lasts 40+ washes with proper care. Tumble dry on low to reactivate DWR coating.

All materials are synthetic or plant-based. No animal products used in any Black Line gear.

Recycled polyester and nylon construction. Standard industry dyes and treatments. Check material lists if you have known fabric sensitivities.

Lifetime warranty on manufacturing defects for technical gear (jerseys, shorts, pants). Original purchaser with proof of purchase. We repair or replace when possible.

30 days from ship date. Unwashed, unworn, original packaging. You pay return shipping unless we made an error. Refund processed when item received and approved.

Email for return authorization. Pack securely with original packaging. You handle shipping costs. Refund confirmation sent when processed.

Return original item (you pay shipping), then place new order. We don't hold inventory for exchanges. Process takes 7-10 business days total.

72 hours standard (96 hours on long weekends). Email confirmation with tracking number when shipped.

Free economy shipping on $200+ orders. Flat rate shipping cost provided at checkout.

Email immediately after placing order. If not shipped yet, we can modify. If already packed, return and reorder required.

Contact us immediately. Pre-shipment fixes are free. Post-shipment requires carrier contact or return/reorder at your cost.

50% less water usage compared to virgin polyester production. Zero harmful chemicals in dyeing process. GRS-certified facilities with environmental and ethical standards.

Working toward 100% recycled packaging materials. Currently using recycled content where available - boxes, tape, shipping materials.

We focus on material choice and waste reduction rather than carbon offsets. Recycled polyester production creates 75% fewer emissions than virgin polyester.

Active partners with Tiger Mountain, Duthie Hill, and Capitol Forest trail maintenance initiatives. Supporting sustainable riding access for future generations.

Precise ventilation placement based on body heat mapping data. More effective airflow than random mesh panels while maintaining fabric strength.

Durable Water Repellent coating effectiveness decreases with use. Reactivate by tumble drying low heat. Retreat after 20-30 heavy riding days.

Silver-based treatment integrated during manufacturing. Reduces odor-causing bacteria growth. Gradually decreases effectiveness after 40-50 washes.

UPF 30+ rating maintained through fabric construction, not coating. Protection doesn't wash out when care instructions followed.

Optional. Account creation enables order tracking, faster reordering, and return history access.

All major credit cards, PayPal, secure checkout through WooCommerce. Industry-standard encryption, no stored payment data.

One code per order. Codes don't stack with sale prices unless specifically noted.

US only currently. International shipping development in progress - follow for updates.

Designed in Pacific Northwest. Manufactured at GRS-certified facilities globally.

Email through contact form. 24-hour response on business days. Include order number for faster resolution.

Email about wholesale opportunities. Selective retail partner program maintains brand quality and customer experience standards.

Online only. Direct-to-consumer model keeps costs down for better pricing.